City of Tuscaloosa Extends Customer Service Hours, Places Additional Dumpsters for Back-To-School Period

27 Jul 2017

It’s that time of year again: Area college students are returning to Tuscaloosa for the fall semester. With moving in comes a lot more garbage, and the city is responding accordingly in an attempt to ease the strain – temporarily extending service hours and placing additional resources, including dumpsters, in certain areas.

The environmental services division has placed nine additional dumpsters around Tuscaloosa, in areas with high college student populations from now until Sunday, Aug. 6.


The dumpsters are issued to assist students and their families in the removal of household waste that accumulates during the move-in and move-out process. Locations for the dumpsters are:


-5th Avenue at 16th Street
-7th Avenue at 11th Street
-8th Avenue at 11th Street
-11th Avenue at 12th Street
-12th Street (behind Tutwiler)
-7th Avenue at 13th Street
-9th Avenue between 12th and 13th Street
-12th Street at 14th Avenue
-Thomas Street

In a news release, the City of Tuscaloosa says the dumpsters “are strictly for residential use and are not to be used for contractor or business garbage,” adding,  “During move in and move out, all residents are reminded to recycle as much as possible to reduce the amount of garbage created.”

Beginning Monday, July 31, the water and sewer customer service phone banks will extend hours until 6 p.m. Monday through Friday. These hours will continue through Monday, Aug. 14 or until the demand subsides. Phone hours on Saturday, Aug. 5 will be from 9 a.m. until noon.

Customers can reach the water department during these extended hours by phone at 205-248-5500 or by email at This email address is being protected from spambots. You need JavaScript enabled to view it..

Customers can open a new account, transfer existing service, or cancel water service online at tuscaloosa.com/onlineservices. Students can access a student tab at tuscaloosa.com/students for student-specific needs, including links to pay water bills and recycling information.

For more information, call Tuscaloosa 311 at 205-248-5311.

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